Mac OS X Error - Decryption key error was encountered

We're aware of some viewers who are experiencing the following error message when playing back content on My5.tv:

Error loading media: Decryption key error was encountered

This is caused by using Safari browser on versions of OS X previous to 10.11.

We no longer support Safari on these versions of OS X as outlined here

Please accept our apologies for the inconvenience. You can still continue to play our content using a recent version of Chrome or Firefox.