We're aware of some viewers who are experiencing problems upgrading the My5 app on their Amazon devices.
As we continue to improve our services and expand our reach to newer phones and tablets, we have to limit support of legacy devices.
As a result, we have had to discontinue support for Amazon third generation devices (2014 and earlier).
Please accept our apologies for the inconvenience. We'll continue to support later Amazon devices, including the Kindle HD range and Amazon Fire TV going foward.