How can I improve video playback quality?

Poor picture quality is normally caused by:

  • A slow connection to the internet
  • Network congestion
  • Slow device performance

To improve picture quality, please try the following:

  • Close the Demand 5 app and relaunch it
  • Restart your device
  • Close down other apps and software that may be consuming bandwidth on your network

If picture quality is still poor, please contact your Internet Service Provider (ISP).