Why won’t content play in the Windows 8 app?

When you click the Play icon, you may experience a delay before playback begins. Please wait a moment for the content to buffer.

If the content still does not load:

  • Close the Demand 5 app and restart it. For more information, see the following topic: How do I close the Windows 8 app?
  • Check that you have a connection to the internet

If content still does not play, please contact your Internet Service Provider (ISP).