Why do I get the error ‘Sorry, you’re not able to access Demand 5’?

This error is accompanied by the following message:

'We have detected that you are outside the UK. Channel 5 is only licensed to make content available in the UK.'

This alert appears when our software checks your Internet Protocol (IP) address and determines that you are outside the UK.

Due to rights restrictions, Demand 5 is only available in the UK.

For more information, see the following topic: Can I watch video if I am outside the UK?