Why do I have playback problems on my LG TV?

Some users may be experiencing a playback problem with Demand 5 content on LG TVs.

In some cases users will be able to hear the ads playing in the background but the picture will not appear. This occurs if you are trying to watch a show after the TV has been switched back on and the Demand 5 app is launched for the first time.

We’re working to resolve this issue as soon as possible.  In the meantime, why not catch up with your favourite show on Demand 5 on one of these other devices?