Screen goes black during playback when subtitles are enabled on iPhone/iPad

Some users may experience a problem when watching My5 on their iPhone or iPad with subtitles enabled.

In some cases, the screen may go blank during playback. We are working to fix this issue. 

Meanwhile, if you encounter this problem yourself, please try enabling subtitles after the programme has started playing, and then disabling them again just before the first ad break. Once the ad break has finished then enable the subtitles again.

Alternatively, you can catch up with your favourite shows on one of these other My5 devices