Samsung Playback Failures 20-03-18

This issue was resolved on 21-03-18 @ 4pm GMT.

If you continue to experience problems please contact us.


Users are currently unable to play episodes in the My5 and Demand 5 applications on their Samsung TVs.

We apologise for the inconvenience whilst we work to resolve the issue. We hope to have this resolved in the next 24 hours.

Meanwhile, you can catch-up on Channel 5 shows using