Account Sign-In Suspended On My5 Website

We are currently carrying out an extensive piece of work around the My5 website ( that is expected to take a number of weeks to complete. As part of this work we are improving the functionality of the account profiles used on both the web version and across all platforms that My5 is available on.

Unfortunately, to complete this work we have had to remove access to account sign-in on the website but we are seeing this as a temporary step backwards before we take a big step forwards in terms of the overall functionality of the service.

We will ensure that account sign-in is available as soon as possible once the development work has been completed but apologise for any inconvenience caused by the temporary removal of this functionality.

Following launch Login/Registration will include these features:

  1. My List – Create a list of your favorite shows to watch later on any device

  2. Resume points – Watch on one device and pick up where you left off on any device   

  3. Parental Pin – Set up a Parental Pin and keep the kids safe with parental controls

  4. Content – Access to exclusive content