Playback failure on new Sony 2020 TVs with YouView

If you have one of the brand new Sony 2020 TVs with YouView and are trying to watch My5, you may be experiencing some playback failures. This is mainly affecting episodes of Jeremy Vine, where the episodes are appearing on the service before they are ready to view, resulting in a playback error. The daily episodes of Jeremy Vine should appear later in the afternoon and early evening, just much later than usual.

We are working on a fix for the problem. Apologies to anyone who is experiencing this disruption to their viewing.