RESOLVED: My5 app crashing on Android mobile devices

*** RESOLVED - This issue is now resolved and the app should launch and play content as expected on Android mobile devices ***

Some users are experiencing a problem with the My5 app on Android phones and tablets, in which the app crashes on launch.

Our tech support teams are working hard to fix the issue as quickly as possible, but in the meantime you can catch up with your favourite shows on the My5 website at

Apologies to anyone who is experiencing this disruption to their viewing.