RESOLVED: Error messages, incomplete pages, and broken search on My5 website and apps

*** RESOLVED: We believe that this issue has now been resolved. However, if you are still experiencing this error, please contact us ***

We are aware that some users are experiencing error messages (e.g. APP-1002, or APP-1003) or incomplete pages, or problems with the search functionality when using the My5 website and apps.

Our technical support team have identified the cause of the problem and are working hard to fix it as quickly as possible.

Please accept our apologies for the inconvenience.