If you haven't found the answer to your question within our FAQs, our Customer Services are on hand to help.
Call 020 8612 7700 or 03457 05 05 05 (9am - 6pm Monday to Thursday, 9am - 5pm Fridays), e-mail firstname.lastname@example.org or write to the address below:
Channel 5 Television
10 Lower Thames Street
For more information, including what information is useful for us to help diagnose and fix your problem, please visit our Contact details page.