Help centre
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Popular topics
How do I contact Customer Support?
What is My5?
How to unsubscribe from My5 emails
Using a QR code reader
Beware - Scam QR code reader apps
My5 Preference Centre - making changes to your My5 account
How to reset your My5 password
How to Register for a FREE My5 Account
Are you using Kaspersky and having problems watching shows on the My5 website?
Basic Troubleshooting Steps
VPN Access Blocked On My5 - CA-3001 or Unknown Error Message
My5 Player Error Codes
Video playback checklist
Why do I need to sign-in to watch My5?
Introducing My5
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Solving problems
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Mobiles and tablets
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