Help centre
What do you need help with?
Important notices
MY5 NOT WORKING PROPERLY ON A SAMSUNG TV
Brand new My5 iOS app
MPE-1003 - PLAYBACK ERRORS
Popular topics
About the Channel 5 Facebook pages
What is My5?
How to reset your My5 password
Video playback checklist
My5 Player Error Codes
My5 minimum browser requirements - desktop computers
My5 minimum operating system - mobiles and tablets
My5 no longer supported on some Apple devices
My5 on Freesat
Audio description and subtitles on TV Guide incorrectly displaying
Introducing My5
Introducing Demand 5
How to watch
Solving problems
FAQs
Website
Mobiles and tablets
TVs and set-top boxes
Service status
