Current Live Issues
- Continue Watching, Recommendations and My List are currently unavailable
- 5 Not Currently Working on PlayStation PS4
- How to update the 5 app on Fire TV to the latest version 4.28.6
- ROKU: Problem saving your settings from a mobile device.
- Content Playback Issue
- Playback Error on Sky Devices: “Sorry we are experiencing problems. Please restart the app.”
Troubleshooting
- Basic Troubleshooting Steps
- Troubleshooting Geo-Location Issues on FireTV
- How to restart the 5 app on FireTV
- VPN Access Blocked On 5 - CA-3001 or Unknown Error Message
- Why does the 5 Android app request permission to access my camera?
- 5 not working properly on a Samsung TV