Current Live Issues
- Are you using Firefox in Incognito Mode and having problems watching shows on the 5 website?
- Problems signing in or playing content on some LG Televisions
- Blank Screen When Opening 5 App On LG & Freeview Play Televisions
- How to update the 5 app on Fire TV to the latest version
- Subtitles Not Available On 5 iOS App
- Auto-play Next Episode Functionality Temporarily Removed On Some Devices
Troubleshooting
- Basic Troubleshooting Steps
- VPN Access Blocked On 5 - CA-3001 or Unknown Error Message
- 5 Player Error Codes
- Video playback checklist
- Why does the 5 Android app request permission to access my camera?
- 5 not working properly on a Samsung TV