Video playback issues

• ★ Video playback checklist
• RESOLVED: App Crashing On Amazon Fire TV Devices
• RESOLVED: Playback Breaking Up On NowTV/Roku Devices
• RESOLVED: Live Feed Playback Error On iOS Devices
• Playback Failure On LG Televisions
• RESOLVED: Milkshake app on Youview crashing after final episode in a season

See all 12 articles

Known error messages

• ★ My5 Player Error Codes
• RESOLVED: 404 Error On Some Content On The My5 Website
• VJS-2010 Playback Error
• Ad Blocker
• CA-4003
• Known error messages

Samsung TVs

• Samsung 2012 TVs - My5 app closing on 21st October
• My5 not working properly on a Samsung TV

Parental controls

• I've forgotten my My5 PIN

Reporting a problem

• How do I report a problem with My5?