How to watch

• ★ TV channels moving on Freeview - 4th November
• Live channels on My5
• How do I use the Milkshake! player on my YouView set-top box?
• Does My5 support Chromecast?
• What is AirPlay?
• How do I watch content in full screen?

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Accessibility

• Audio Description (AD) missing on some episodes
• How can I access My5?
• Why can't I access audio descriptions?
• Why can't I see subtitles?
• Does My5 offer subtitles?
• How do I find out which shows have subtitles and audio descriptions?

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Parental controls

• How do I restrict which shows my children can watch?
• Can I set up parental controls?
• Which devices offer parental controls?
• How do I report something I've seen that's unsuitable for children?

Guidance ratings

• What do the abbreviations in the schedule mean?
• What do the Guidance symbols on programmes mean?

Show availability

• Are Paramount Network shows available on My5?
• Why is some content not available for offline viewing on Sky Go Extra?
• How do I find the show I want to watch?
• What shows are available, and when?
• Why are some shows not always available?
• Why do some platforms offer fewer shows?

Technical

• Why does the My5 Android app request permission to access my camera?
• My5 minimum browser requirements - desktop computers
• My5 minimum operating system - mobiles and tablets
• How do I clear my cookies?
• Problems with My5 content on Sky Go or Sky Go Extra
• How do I upgrade the firmware on my Samsung TV?

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Legal

• What are rights?
• Can I use content from channel5.com for my own website?
• What are the rules for channel5.com competitions?

Contact us

• How do I contact Channel 5 Customer Services?
• Contact details