Accessibility

• Audio Description (AD) missing on some episodes
• Why can't I access audio descriptions?
• Why can't I see subtitles?
• Does My5 offer subtitles?
• How do I find out which shows have subtitles and audio descriptions?
• What are audio descriptions?

High Definition (HD)

• What is HD?
• Can I watch HD content on My5?
• How do I find out which shows are available in HD?
• What are the minimum requirements for watching HD on my device?
• What's the difference between 1080p and 1080i?

Parental controls

• How do I restrict which shows my children can watch?
• Can I set up parental controls?
• Which devices offer parental controls?
• How do I report something I've seen that's unsuitable for children?

Guidance ratings

• What do the abbreviations in the schedule mean?
• What do the Guidance symbols on programmes mean?

Show availability

• Are Paramount Network shows available on My5?
• Are 5Spike shows available on My5?
• Why is Gotham not available on some My5 platforms?
• How do I find the show I want to watch?
• What shows are available, and when?
• Why are some shows not always available?

See all 7 articles

Technical

• ★ My5 minimum browser requirements - desktop computers
• ★ My5 minimum operating system - mobiles and tablets
• How do I clear my cookies?
• How fast does my internet connection need to be?
• What are the system requirements for my computer?
• How much data allowance do I need to use My5?

See all 9 articles

Legal

• What are rights?
• Can I use content from channel5.com for my own website?
• What are the rules for channel5.com competitions?

Contact us

• How do I contact Channel 5 Customer Services?
• Contact details