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  2. Service status

Service status

Recently Resolved Problems

  • Service Error: Incomplete, revoked or suspended account
  • Error when trying to use Demand 5 and Milkshake on YouView
  • Why can't I access the competition winners page at channel5.com/win?
  • My5 registration required to watch shows within 7 days of broadcast

My5

  • ★ My5 updates
  • Videos not playing when using Safari 11 web browser

All Platforms

  • My5 and Demand 5 applications not working
  • Error when launching Demand 5 app on Smart TVs
  • Missing episodes on Demand 5 and My5

Connected TVs and Games Consoles

  • Demand 5 app on Sony TV's
  • PIN reminder email not working on Demand 5 app on TVs and games consoles

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