When registering for your free My5 account on TV's and other connected devices, you are given 2 options -
- You can choose to visit the my5.tv/activate website on your computer or mobile device and manually enter the given code
- Or you can use a QR code reader app on your mobile device to scan the QR code - this will open the activate website and automatically fill in the necessary code for you
Both of these methods are valid ways to register, it doesn't matter which one you choose.
If you choose to scan the QR code we recommend using the following QR code reader apps -
- iPhone/iPad: If you're using an Apple iPhone or iPad we recommend only using the built-in QR reader in Apple IOS
- Android phone/tablet: If you're using an Android phone or tablet please only use Android with Lens enabled
Note - other 3rd party QR code reader apps are available, but we cannot guarantee they will work as well as those mentioned above. In fact, there have been some cases of 3rd party QR code readers misdirecting users to unofficial websites that charge you to register. Such websites are not operated or managed by Channel 5 and should be avoided. We will never charge you to register for My5. You can read more about this here: Beware - Scam QR code reader apps