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  2. Introducing 5

About the service

  • What is 5?
  • How do I contact Customer Support?
  • Are all the shows on 5 free to watch?
  • What are rights?
  • How do I contact Channel 5 Customer Services?
  • Can I use content from channel5.com for my own website?
See all 10 articles

Your account

  • How to unsubscribe from 5 emails
  • Using a QR code reader
  • Beware - Scam QR code reader apps
  • 5 Preference Centre - making changes to your 5 account
  • How to reset your 5 password
  • How to reset your 5 password and sign-in to the 5.tv website
See all 10 articles

Accessibility

  • Does 5 offer subtitles?
  • How do I find out which shows have subtitles and audio descriptions?
  • How do I access subtitles?
  • What are audio descriptions?

Parental Controls

  • How to set your 5 PIN
  • How do I restrict which shows my children can watch?
  • Can I set up parental controls?
  • How to reset your 5 PIN
  • Which devices offer parental controls?
  • What do the Guidance symbols on programmes mean?
See all 7 articles

Service Announcements

  • Important Changes To Our Service
  • Samsung 2012 TVs - 5 app closing on 21st October
  • What are the rules for channel5.com competitions?

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