Mobiles and tablets
1. Sign in to 5.
2. On the bottom navigation, tap the more icon (bottom right).
3. Tap on 'Settings' and then 'Account".
4. "Change Parental PIN"
5. In the PIN section, enter your current password first.
6. In the PIN section, you will now be prompted to enter a "new" 4 digit PIN.
7. Enter and confirm to successfully save your new PIN.
Computers
1. Sign in to My5.
2. In the top navigation, go to "settings".
3. Then go to "Preferences" and "Change Parental PIN".
4. In the PIN section, enter your current PIN.
5. In the PIN section, you will now be prompted to enter a "new" 4 digit PIN.
6. You will then be prompted to re-enter your new PIN again.
7. Enter and confirm to successfully save your new PIN.