To switch on subtitles on My5:

1. Click the play button to start playback.
2. Hover your mouse over the video player.
3. Click the S icon to switch on subtitles. The S icon should appear faded out when subtitles aren't active and opaque when they are.
4. To switch off subtitles, click the S icon again

Missing Subtitles icon

Some shows are not subtitled, and subtitles are only provided on selected devices.

For more information, see the following topic: How do I find out which shows have subtitles?