winon5.com FAQs
- How can I enter a 5 competition?
- Which devices can I view winon5.com?
- I haven't got a mobile phone or device - can I enter competitions on winon5.com?
- Why do you need my mobile number?
- Can I register with my non-UK registered mobile?
- How do I enter a competition online that requires payment?
- My verification code isn't working, what should I do?
- What is the verification code for?
- I haven't received a verification code, what should I do?
- What is Pay By Mobile Phone Bill?
- Why can’t I pay by mobile phone bill on my mobile network?
- I have tried to enter a competition using Pay By Mobile Phone Bill (Direct Carrier Billing) but keep getting an error message?
- Why is the competition I’m trying to enter not showing all payment methods for online entry?
- I tried to enter a competition but the screen went blank/I got an error message?
- How many times can I enter a competition?
- How much does it cost to enter a competition?
- I have already entered a competition by another method (e.g. by post or SMS), can I still enter online?
- I didn't enter by SMS from my mobile or Pay By Mobile Phone Bill to enter a competition online, so why do I have a charge on my mobile bill?
- How do I know my entry will be counted?
- How do I know if I'm the winner of a competition?
- How can I find out who's won a competition?
- Will I receive 'spam'/unwanted marketing texts or calls to my mobile if I register on the website?
- How do I unsubscribe from marketing emails?
- How do I unsubscribe from marketing from a third party?
- How will 5 use my data?
- How can I access my data or exercise other privacy rights relating to my personal data?
- I don't live in the UK - can I enter 5 competitions?
- Can I get a refund on my entry?
- I've seen a competition on a 5 show but can't find it on this website?
- How can I check my entries?