About the service

• ★ How do I contact Customer Support?
• ★ What is My5?
• What are rights?
• How do I contact Channel 5 Customer Services?
• Can I use content from channel5.com for my own website?
• What do the abbreviations in the content listings mean?

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Your account

• ★ How to reset your My5 password
• How to reset your My5 password and sign-in to the My5.tv website
• How to register
• Why do you need to know my postcode?
• Why do you need to know my date of birth?
• How do I use Favourites?

Accessibility

• Does My5 offer subtitles?
• How do I find out which shows have subtitles and audio descriptions?
• How do I access subtitles?
• What are audio descriptions?

Parental Controls

• How to set your My5 PIN
• How do I restrict which shows my children can watch?
• Can I set up parental controls?
• How to reset your My5 PIN
• Which devices offer parental controls?
• What do the Guidance symbols on programmes mean?

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Service Announcements

• Upcoming Changes to our Channel 5 Schedule
• Removal Of Partner Content From My5
• Samsung 2012 TVs - My5 app closing on 21st October
• What are the rules for channel5.com competitions?